Returns & Exchanges
At Bells of Steel, we want you to be fully satisfied with your gainz-making gear, which is why we offer a 30-day return policy on all our strength equipment. If your new equipment doesn't fit your home gym vision, we are here to help with a straightforward exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Equipment
Disassemble the gear and pack it securely in its original packaging to ensure it remains protected during transit and qualifies for a full refund.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; please note that return shipping costs may be deducted from your final refund.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items for any damage or wear, we will process your refund or ship out your exchange within 5-7 business days.